If you are in immediate danger, call 000
The following phone numbers and websites can help you if you feel unsafe, or if you just want to talk to someone or access more information. These places are there to make sure you are not hurt, so when you call they will be able to help protect you.
Many of these are free and are available 24/7.
Crisis helplines and services
Free and confidential 24-hour telephone and online counselling for young people aged five to 25 years. Kids Helpline counsellors are available 24 hours a day, 7 days a week.
Freecall 1800 55 1800 or visit the Kids Helpline website.
Crisis Care Helpline
Free 24-hour information and counselling service for people in crisis needing urgent help.
Freecall: 9223 1111
Country callers: 1800 199 008
Sexual Assault Resource Centre
24-hour crisis line for people over the age of 13 years. Provides medical, forensic and counselling services to the Perth metropolitan area. Offers referral to a service near you.
Phone: 9340 1828
Country callers 1800 199 888
A free, national 24-hour relationships helpline for young Australians to talk to someone about the relationship issues they may be experiencing, or if they are unclear about where to draw the line between what is, or is not, a respectful relationship.
Freecall 1800 695 463 (1800MYLINE) or visit the 1800 MYLINE website
A national 24-hour sexual assault, family and domestic violence counselling line for anyone who has experienced, or is at risk of-physical or sexual violence.
Phone: 1800 737732 or visit the 1800RESPECT website
Suicide Call Back Service
Operating 24/7, this service provides free nationwide professional telephone and online counselling for anyone affected by suicide.
Phone: 1300 659 467 or visit the Suicide Call Back Service website
Child Protection Unit, Princess Margaret Hospital
24-hour medical, forensic, social work and therapeutic service for children up to the age of 16 years who have experienced some form of abuse.
Phone: 9340 8646
After Hours: 9340 8222
Women’s Domestic Violence Helpline
Free 24-hour support and counselling for women experiencing family and domestic violence.
Phone: (08) 9223 1188
Country callers: 1800 007 339
Men’s Domestic Violence Helpline
Free 24-hour telephone information, referral and counselling service for men to help them change their violent behaviour towards their partner.
Phone: (08) 9223 1199
Country callers 1800 000 599
A free and confidential telephone and online service for young people aged 12-25. Qualified youth mental health professionals provide support to young people worried about their mental health or experiencing issues such as depression, bullying and isolation.
9:00am – 1:00am (AEST), 7 days a week
Freecall: 1800 650 890 or visit Headspace
Domestic Violence Children’s Counselling Service
Individual and group counselling for children and young people up to the age of 18 years.
Phone: (08) 9328 1888
Multicultural Women’s Advocacy Service
The Multicultural Women’s Advocacy Service is available to young women from culturally and linguistically diverse backgrounds, who have experienced or are at risk of domestic violence.
Phone: (08) 9328 1200
Offers resources to couples, individuals and families to help enhance and support relationships.
Phone: (08) 9489 6363
Country Callers: 1300 364 277
Provides specialised services including counselling, support, mediation, accommodation, training and employee assistance services
Phone: (08) 9325 6644
Gay and Lesbian Community Services of Western Australia Inc.
Counselling and Information Line. Weeknights from 7.00pm to 10.00pm. Youth Line, Tuesday’s from 11.30am to 2.00pm and 3.00pm to 6.00pm.
Phone: (08) 9486 9855
Provides a safe space, information, support and referral for young gay, lesbian, bisexual, queer, transgender and questioning youth.
Phone: (08) 9228 0354
Domestic Violence Legal Unit (Legal Aid)
Open 8.30am-5.00pm Monday to Friday. Assists women who are experiencing domestic violence. Advises and assists women with Restraining Order matters including speaking to police and ensuring appropriate criminal charges are laid.
Phone: (08) 9261 6254
Aboriginal Legal Services
Ensures that the legal and social justice needs of Aboriginal people in Western Australia are effectively met.
Phone: (08) 9265 6666 or visit the Aboriginal Legal Services website
Country Callers: 1800 019 900
Women’s Legal Service
Advises and assists women in relation to the law and legal system. Clients can contact the service for advice on a range of issues including family law, domestic violence, sex discrimination, employment and access to legal aid.
Phone: (08) 9272 8800
Country Callers: 1800 625 122
Youth Legal Service
Offers legal information and advice for young people under 25 years. Open Monday to Friday 9am to 5pm.
Phone: (08) 9202 1688
Country Callers 1800 199 006
Language and assisted call services
Translating and Interpreting Services (TIS)
24-hour phone service for people who do not speak English or for English speakers communicating with them. TIS is a national service available to any person or organisation in Australia, offers access to 2000 contractors who speak over 100 languages.
Phone: 13 14 50
National Relay Service
The National Relay Service (NRS) is a solution for people who are deaf or have a hearing or speech impairment.
Call one of the numbers below and ask for the number you want to call:
Standard and overseas calls: 133 677
1800 calls: 1800 555 677
Emergency calls: 106
Speak and Listen users
Call 1300 555 727 and ask for the number you want to call.
Internet relay users
Access internet relay at internet-relay.nrscall.gov.au
Other NRS contacts
For the full list of contact details, visit the National Relay Service website.
To learn more about the process AFTER a report has been made, visit our So what happens next? section
For detailed information on how to stay safe and develop your own safety plan, visit our
How to Stay Safe section.